“60 to 80 percent of customers who receive an email with a payment link pay immediately”
Stephan Swanenburg
Head of Financial Affairs
Health and Security
(Health) insurers
Efficiently track overdue payments with personalized white-label payment requests
Optimise the collection process with automated, white-label payment requests
A positive customer relationship is essential in the insurance industry. POM offers (health) insurers the opportunity to monitor overdue payments in an efficient and customer-friendly way. Our automated solution, with full white-label branding, ensures that all communication is always sent at the right time, via the preferred channel and in the right tone of voice. Professional, recognisable and customer friendly!
Trusted by leading (health) insurers
.svg)
Efficient
Automate the sending of payment reminders and reduce manual tasks
swiftly
Encourage timely payments and optimize cash flow
kind
Reach customers with personalized messages and flexible payment options
professionally
Retain complete control over your brand identity with white-label communication
Template Management
Easily create invoices in our professional templates and combine them with your own house style. Easily adjust the texts and choose the appropriate tone of voice. With the template management in POM Invoice, you are in charge of your own invoices.
Easy to customise
Pick a template. Simply add your own content - without having to respond to change notifications all the time - and you're done. After all, POM does the rest.
Recognized and Trusted
With POM's templates, all your invoices look neat and identical. Every time. This way, you create recognisability and thus a sense of security and trust among your customers.
Meer interactie en grotere betrokkenheid
If you send a message out the door, you naturally want a response. The more personal you can be to the addressee, the more engagement and interaction you get. In POM Invoice, you can easily personalise the content of your e-mails, letters, text messages and Robocall templates with customer-specific or segment-specific data.
Get full insight into your customer
One click and you have the complete customer history on your screen. Paid and outstanding accounts, previously sent payment requests and messages, future messages, flows, open tasks and much more. With POM Collect, you have instant deep insight into your customer's most important data.
All data in one place
Gather all data in a clear system and access comprehensive reports and insights into your customer.
Ease of use
No more unnecessary switching between different systems. With Case Reporting in POM Collect, you can access your customer's complete history with just one click.
Customer-friendly
Instant insight into a case promotes customer contact. So you can answer questions quickly and offer your customers the best possible service.
All possible payment options available
PayPal, iDeal, Apple Pay or any other payment service or method, with POM Payment, your customers can always pay in their favorite way. In addition, POM is the ideal service provider for all major Dutch banks. To receive payments, you can simply use your organization's bank account with its own iDEAL connection, which we manage for you.
More payment convenience for your customer
Offer your customers ease of payment and let them pay easily via their favorite payment method such as iDeal, PayPal, Apple Pay or credit card.
Get your bills paid faster
Customers who can pay via their favorite payment services are also more likely to do so. With POM, you always offer their preferred payment method.
No third party money account
Interim accounts? POM does not do that. Via a link with your own bank, you will receive all payments directly into your organization's account.
Wat onze klanten zeggen
POM offers many options for
(Health) insurers
Request a demo
Discover how POM can help (health) insurers optimize the collection process, increase customer satisfaction and strengthen brand identity