A payment arrangement that thinks along with your customer
The scheme bot manages all payment arrangements and, with friendly mobile reminders and dynamic repayment options, keeps the customer sharp and motivated throughout the term of the payment arrangement.
Automate repetitive tasks and let employees do what they are good at.
Increase the number of completed payment arrangements by up to 15 percent.
Spend the time gained on customers who need it.
Better results in payment arrangements
A payment arrangement can be a good solution if your customer cannot make up for their payment arrears all at once. But what if the payment arrangement also becomes a problem? The POM Scheduling Bot manages your payment arrangements and, with friendly, mobile reminders and dynamic repayment options, keeps your debtor sharp and motivated to fulfill your payment appointment. With the Regelingenbot, you also always have a clear overview of the outstanding and already paid installments.
How the Regulations Bot works
If your customer does not meet the payment agreement, the Regelingenbot will immediately start a collection flow. Based on previous payment behavior, he determines the best time to send his messages, which channel to use for this (email, text message, QR code letter or Robocall) and calculates the best due date, for example around the time the income is deposited. In addition, the Scheelingenbot grants a delay if your customer does not pay an installment, or reduces the installment amount. Did your customer pay? Then the Regulation Bot will send a confirmation or a thank you message as motivation. Finally, the Regulation Bot learns from its own decisions so that it can choose a better solution — or the same one — in the next term.