The toolbox of
POM features
Modules & Workload
Give your employees all the tools they need to perform at their best. Extend the platform with various modules and optimize the work environment.
SMS with payment link
Send a friendly payment request via text message and you'll have your payment in just a few taps.
Multichannel billing
With POM's multichannel billing, you can reach your customers through various channels with consistent and personalized messages. Whether you send via email, online portals, or by mail, customers always receive relevant and appropriate communication. The result: a positive experience and faster payment!
Business Intelligence
Get access to comprehensive company reports, including reports on messages sent, funds collected, repayment plans, and instrument and employee reports.
Watermeterstand
Geen ingewikkelde processen meer. Huurders ontvangen een e-mail, brief met QR-code of sms en kunnen direct hun watermeterstand doorgeven in een gebruiksvriendelijke online omgeving. Snel, simpel en efficiënt.
Automated follow-up of unpaid invoices
From sending the invoice to amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and instantly improve the customer experience. With A/B testing and customer segmentation, you can quickly find out which approach works best and take targeted actions for different customer groups.
POM is completely invisible to your customers
Let your brand shine with professional invoices that are fully tailored to the look and feel of your organization. Strengthen your brand and build trust while providing a seamless customer experience to your customers. Have you noticed that you don't see POM anywhere in this story? True, we are only present in the background. Invisible but powerful.
QR payment code on your invoices
Make it extremely easy for your customers to pay your invoices: add a POM QR code or payment link.
360-degree customer profile at the click of a mouse
One click and you have the complete customer history on your screen. Paid and outstanding accounts, previously sent payment requests and messages, future messages, flows, open tasks and much more. With POM Collect, you have instant deep insight into your customer's most important data.
Let the customer choose the most suitable solution
Offer your customer with payment arrears the opportunity to choose the payment solution that best suits their financial situation.
Best email sending tool
With POM's handy email sending tool, you can let your customers experience the convenience of digital payment. Send emails with a convenient payment button and in the look and feel of your own organization.
In-house templates
Easily create invoices in our professional templates and combine them with your own house style. Easily adjust the texts and choose the appropriate tone of voice. With the template management in POM Invoice, you are in charge of your own invoices.
Automatic calling with Robocall
Lack of time? Understaffing? Enable POM Robocall and let the robot automatically call your customers with payment arrears.
A payment arrangement that thinks along with your customer
This smart bot looks at your customer's payment behavior and anticipates this. Sends customer-friendly reminders and adjusts the installment amount where necessary.
Always the favorite payment method
PayPal, iDeal, Apple Pay or any other payment service or method, with POM Payment, your customers can always pay in their favorite way. In addition, POM is the ideal service provider for all major Dutch banks. To receive payments, you can simply use your organization's bank account with its own iDEAL connection, which we manage for you.
Optimise your customer's payment journey
Thanks to AI, our software knows exactly how your customer prefers to be approached. Through which channel, at what time and with which tone of voice. This is how you improve the payment behavior and the payment experience of your customers!
Secure payment links for every communication channel
With POM payment links, you can seamlessly integrate the payment process into all your communication channels. Whether it's an email with a payment button, an SMS or WhatsApp message with a payment link, a push message, or sharing a payment link via social media, with POM's payment links, you can offer your customers a fast, easy and secure way to pay via any channel.