Optimise your customer's payment journey
Thanks to this smart, machine learning technology, the POM system knows exactly how your customer would like to be approached. As a result, customers pay faster, without you having to do anything.
A golden combination: AI and machine learning
There is no one-size-fits-all solution at POM. Our machine looks at each file separately. So you can always make the best payment request with each individual debtor, with the highest chance of payment.
What would you do if you received a payment request at exactly the right time, via your favorite channel and with a nice tone of voice? Fast payment, right? And so will your customers. As a result, your invoices remain outstanding for less time on average.
With POM's artificial intelligence, you can achieve better payment results while barely having to do anything yourself. The computer does all the hard work. Moreover, the system never stops. It is continuously working to improve the collection strategy. Just until you reach the most effective payment collection approach.
Optimise your customer's payment experience.
With POM's AI, you can always approach your customers in the most effective way. Customers will pay more quickly, without you having to do anything about it yourself.
“Despite the fact that it is a robotic process, with this approach, we are able to make the customer pay in a very friendly way. We also see that payment behavior subsequently improves.” | Erich Radstake, CTO Mijndomein - Mijndomein
Effortlessly get paid faster
Get customers to pay faster without you having to do anything. This is possible with POM AI & Machine Learning.
The better wetter
Thanks to POM AI, our system knows exactly how to best approach your customers to get paid quickly. The machine looks at your customer's profile and payment history and which instruments (email, text message, letter or phone) and tone of voice (from very friendly to strict) he responds best to. You can specify the degree of severity and frequency yourself, even if you have large numbers of debtors in your portfolio. The machine then calculates which combination of instruments is needed to get the bill paid quickly. This combination will be the next collection action.
“One fits one”
With POM AI, no “one-fits-all” solution. The machine weighs each case separately. So you always have the best payment request from your debtor, with the highest chance of payment.
Monitors
To make POM AI work optimally, the system continuously performs automatic A/B tests.
Reduced personnel costs
Because the machine does all the work at POM AI, enormous savings in personnel costs are possible.